Agenda
All times shown in CDT (event local time)
- 9:00 AM – 1:00 PMInvite only
Customer Advisory Board (CAB)
Ryman Studio 15
- 10:00 – 11:30 AMOpen to all
aiRA Workshop: Get hands on with this AI agent for CRM & Analytics Teams
Capillary Product Team
Magnolia Mezzanine 9-10
- 12:00 – 2:00 PMMeal
Lunch for early attendees
Magnolia pre-function area
- 3:30 – 4:00 PMKeynote
Conference Kick-off by the CEO
Aneesh Reddy (Capillary)
Magnolia Mezzanine 9-10
- 4:00 – 5:00 PMKeynote
Keynote — Cooper Manning
Cooper Manning · with Dena Escobedo & Jim Sturm
Magnolia Mezzanine 9-10
- 5:00 – 5:15 PMTalk
From answers to action: aiRA as your always on growth engine
Harsh Deo & Alexis Kvamme (Capillary)
Magnolia Mezzanine 9-10
- 5:15 – 6:00 PMTalk
Panel — What's Actually Working: Loyalty-enabled Growth in 2026
Lanna O'Connor (RaceTrac) · Tom Carter (Adobe) · Luke Estep (OSJL) · Moderator: Kunwar Keshav (Capillary)
Magnolia Mezzanine 9-10
- 6:00 – 6:30 PMTalk
The New Loyalty Economy: A Conversation with Bilt
Sam Bakhshandehpour (Bilt) · Kunwar Keshav (Capillary)
Magnolia Mezzanine 9-10
- 6:30 – 7:00 PMBreak
Break, check-in and get ready for the evening
- 7:00 – 10:00 PMSocial
Networking Dinner & Entertainment
Live performance by Haley Bundy
Crystal Gazebo, Gaylord Opryland