Capillary Events
Where loyalty, customer engagement and AI leaders meet.
Three programs, one community. Captivate, regional CapConnects, and our Customer Advisory Board bring together the operators shaping the next decade of customer engagement.
Captivate 2026
Sep 16–17, 2026 · 2800 Opryland Dr, Nashville, TN 37214, USA
Nashville · September 2026
3rd edition of Capillary's annual customer event. Two days of keynotes, workshops, and networking with the brightest minds in loyalty and customer engagement.
Explore the event →CapConnect
Coming to a city near you
Intimate evening gatherings with regional engagement leaders and the occasional surprise guest.
CapConnect Mumbai
An evening with Abhinav Bindra
Featured guest: Abhinav Bindra · Olympic Gold Medalist in Archery
6:30 PM GMT+5:30
CapConnect Mexico City
Latin America's loyalty leaders gather
Featured guest: Luis Miguel Díaz Llaneza · Founder and CEO, Results.mx
1:00 PM CST
CapConnect Dallas — Marketing & AI
An evening on AI-driven marketing for Dallas brand leaders
6:00 PM CDT
CapConnect Dallas — Healthcare
A focused conversation with Dallas healthcare brand leaders
6:00 PM CDT
CapConnect New York — Summer 2026
NYC returns for a summer edition
6:00 PM EDT
Customer Advisory Board
Shape what we build next.
A small, invitation-only forum of senior loyalty and CX leaders helping steer Capillary’s product and AI roadmap. If you’re interested in joining, we’d like to hear from you.
aiRA
The magic isn’t the algorithm. It’s what brands do with it.
aiRA is Capillary’s AI co-pilot for loyalty and customer engagement teams — and our perspective on where AI is taking the industry next.
