Agenda
All times shown in CDT (event local time)
- 9:00 AMtalk
Welcome & opening remarks
Main Stage
- 9:15 AMkeynote
Opening Keynote: AI in customer engagement
Main Stage
- 10:30 AMbreak
Coffee & networking
Atrium Foyer
- 11:00 AMtalk
Partner spotlight: A leading cloud platform
Main Stage
- 11:45 AMtalk
Customer story: A global mobility leader
Main Stage
- 12:30 PMmeal
Lunch
Grand Ballroom
- 1:30 PMtalk
Customer story: A major sports & entertainment property
Main Stage
- 2:15 PMtalk
Customer story: A leading specialty retailer
Main Stage
- 3:00 PMbreak
Coffee & networking
Atrium Foyer
- 3:30 PMtalk
Customer panel: What's actually moving the numbers in 2026
Main Stage
- 4:15 PMtalk
In conversation: A loyalty-industry view
Main Stage
- 6:30 PMsocial
Closing dinner — A Nashville experience
TBA — offsite venue