The Balanced Loyalty Quotient Report, 2026: The Half You're Missing
Wed, Sep 30 · 9:00 – 9:45 AM CDT
Ryman Ballroom ABDE
First peek at the syndicated BLQ 2026 research, presented by Don Smith, EVP and Chief Consulting Officer at Capillary. Printed reports distributed after the session.
Speaker
Don Smith
EVP, Chief Consulting Officer · Capillary