CapConnect Los Angeles

Capillary is hosting an exclusive event in Santa Monica -a carefully curated gathering of senior loyalty, CX and AI leaders in an intimate, elevated setting. This is not a conference. There are no panels, no presentations, no sponsor booths. What we're creating is something rarer: a small, select room where the most interesting conversations in loyalty actually happen -candid, peer-level, and completely off the record. The evening will explore the ideas defining the next era of loyalty: how AI is evolving programs from transactional engines into genuine customer relationships, what it truly takes to build ecosystems that scale without losing the personal touch, and where the industry goes as the gap between average and exceptional widens. Details: Wednesday, July 29th Evening -Santa Monica, CA Venue: The Huntley Hotel, The Penthouse (18th Floor) Expect an exceptional evening -craft cocktails, beautifully curated bites, and a conversation worth your time. You are warmly welcome to bring a colleague whose perspective would enrich the room.